Call us at 512 663 5681

MDH Human Factors, LLC (MDH) provides outsourcing solutions for Human Factors Engineering/Usability Engineering (HFE/UE) and User Experience (UX) research.

Together, our approach is simple:  Based upon proven process, best practice, and applicable guidances/regulations, we are committed to being an integral part of your team and providing a customized approach to meet your individual needs and requirements.  

We provide the highest level of Customer Satisfaction and Respect.  We strive for Excellence in all we do to ensure we meet, or exceed Customer Expectations.

We are experts in Medical Device Human Factors and both FDA and CE Mark regulations/guidances.  

All work performed is in accordance with IEC 62366-1:2015, ANSI/AAMI HE75:2009 (R) 2013, and Applying Human Factors and Usability Engineering to Medical Devices, Guidance for Industry and Food and Drug Administration (FDA), Feb. 3, 2016. 

Our experts use qualitative and quantitative methods to improve products including:

  • Identifying core processes and user groups
  • Defining user requirements
  • Measuring performance via heuristic evaluation, formative & summative testing in simulated use environments
  • Process/Product design/redesign
  • Software and website usability testing